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Our Payment Policy

 Last Updated : 03/05/2020


Payment Policy



In the case of a website being suspended due to non-payment a re-connection fee will be payable before the website is unsuspended. An additional waiting period of up to 48 hours may be imposed in the case of multiple payment bounces.


Cancelling An Order Before Dispatch

If you change your mind after placing an order, you can cancel it or, where it consists of a number of Services, any part of an order, any time before we despatch. No charges will be incurred. Please Contact Us and give us your name, address and order number to cancel your order.


Credit Card Safeguard

At ratedoriginal.co.za we don’t just stand behind our merchandise, we also do our best to provide a safe and convenient online shopping experience.

When you “check out”, your payment details are transferred via a secure server, utilizing 128-bit, industry standard, encryption technologies to ensure that your credit card information is protected during a transaction. You should look for the locked padlock or unbroken key icon at the bottom right of your browser screen, and also note that the page address during payment begins https, instead of the normal http. These indicate that you are connected to a secure site.

To help prevent fraud, we may contact the cardholder to validate any order value greater than a limit which we change from time-to-time.

Remember: If unauthorized use of your credit or debit card does occur, you must notify your card provider, in accordance with the agreement you have with the company.